Contact Us
Contact Us
We’re always happy to hear from our customers at Silvory Shop. Whether you have a question, need assistance, or simply want to share your feedback, our team is here to help. Below you’ll find all the necessary information to get in touch with us.
Customer Support
If you have questions about our products, shipping, returns, or need assistance with your order, please reach out to our customer service team. We’re dedicated to providing excellent service and will respond to your inquiry as quickly as possible.
Email Us:
For general inquiries, product questions, or any concerns, please email us at [email protected]. We aim to respond to all emails within 1-2 business days. Please be sure to include as much information as possible about your inquiry to help us assist you more effectively.Business Hours:
Our customer service team is available Monday through Friday, from 9:00 AM to 5:00 PM (GMT+8). We do our best to respond outside of regular hours, but please allow up to 48 hours for a response during weekends or holidays.
Return or Exchange Requests
For any questions related to returns or exchanges, please refer to our Return & Refund Policy page. If you still have any questions or need further assistance, don’t hesitate to reach out via email.
Where We Are Located
Our office is based in Xiangyang, Hubei, China. While we are located in China, we are proud to offer international shipping to a wide range of countries. You can visit our store online at https://shopsilvory.shop to shop from anywhere in the world.
Our Address: No. 97, Zone A, Zhongnan Building Materials & Home Park Wanzhou Avenue, Fancheng District
Xiangyang, Hubei, China
We take care of all shipping directly from our headquarters in Xiangyang, ensuring your items are handled with care and shipped out in a timely manner.
Feedback and Suggestions
At Silvory Shop, we value customer feedback as it helps us improve our products and services. If you have any suggestions, comments, or feedback about your shopping experience, we’d love to hear from you. Your opinions help us create better products and deliver even better service.
Please send us an email or reach out via social media, and we’ll be happy to listen and respond.
Customer Privacy
Your privacy is important to us. For information on how we handle your personal data, please refer to our Privacy Policy.
Contact Information
Email: [email protected]
Address: No. 97, Zone A, Zhongnan Building Materials & Home Park, Wanzhou Avenue, Fancheng District, Xiangyang, Hubei, China
Thank you for choosing Silvory Shop! We look forward to hearing from you and helping you find the perfect items that bring elegance and style to your life.