PRIVACY POLICY
Privacy Policy
At Silvory Shop (https://shopsilvory.shop), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information to ensure a smooth shopping experience and improve our services. The types of information we may collect include:
Personal Identification Information: Your name, email address, shipping and billing addresses, and payment details when you make a purchase.
Account Information: If you create an account, we store your username, password, and order history for your convenience.
Payment Information: Your payment method and transaction details are securely processed by trusted third-party payment processors (such as PayPal or Stripe). We do not store your full credit card information on our servers.
Device and Technical Data: Information such as your IP address, browser type, operating system, and referral source, collected through cookies and analytics tools.
Communication Data: Any messages or inquiries you send to us, including email correspondence with our customer service team.
2. How We Use Your Information
Silvory Shop uses your information for legitimate business purposes only, including:
Processing and fulfilling your orders, including shipping and delivery updates.
Providing customer support and responding to your inquiries.
Sending important information regarding your orders, account status, or policy changes.
Personalizing your shopping experience and recommending products you might like.
Analyzing website traffic, usage, and performance to improve our services.
Preventing fraudulent activity, maintaining security, and complying with legal obligations.
3. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and enhance performance.
You can control or delete cookies in your browser settings. However, disabling cookies may affect the functionality of certain features, such as the shopping cart or checkout process.
4. Data Sharing and Third Parties
We do not sell or rent your personal information. However, we may share limited data with trusted third parties who help us operate our business, such as:
Payment processors (for secure transaction handling)
Shipping carriers (for order delivery)
Analytics providers (for website performance improvement)
Email service platforms (for newsletters or order confirmations)
These partners are obligated to protect your data and use it only for the specific purpose for which it was shared.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as completing transactions, resolving disputes, or complying with legal requirements. Once the data is no longer needed, it is securely deleted or anonymized.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access and receive a copy of your personal information.
The right to correct or update inaccurate data.
The right to request deletion of your personal information (“Right to be Forgotten”).
The right to withdraw consent for marketing communications at any time.
The right to request limitation or objection to data processing under certain conditions.
To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe in accordance with applicable privacy laws.
7. Data Security
We take your privacy seriously and employ appropriate administrative, technical, and physical safeguards to protect your personal data. Our website uses SSL (Secure Socket Layer) encryption to ensure that all sensitive information transmitted remains confidential.
While we strive to maintain the highest level of security, please note that no online platform is entirely risk-free. We encourage you to use strong passwords and protect your login credentials.
8. International Data Transfers
As our store operates globally, your information may be transferred to and processed in countries outside of your residence. By using our services, you consent to such transfers, which are done with adequate safeguards in place to ensure the protection of your data.
9. Links to Other Websites
Our website may contain links to third-party websites or services (such as social media or payment processors). Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Updates to This Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Silvory Shop
Email: [email protected]
Address: No. 97, Zone A, Zhongnan Building Materials & Home Park, Wanzhou Avenue, Fancheng District, Xiangyang, Hubei, China
We appreciate your trust in Silvory Shop. Your privacy is important to us, and we are dedicated to maintaining transparency and protecting your information as you enjoy a secure and satisfying shopping experience.